Question 1

What do I need to book a car on Upcar?

Accepted Answer

Valid driver's license Credit/debit card Be 21+ 5 minutes – that's it.

Question 2

Can I cancel my booking?

Accepted Answer

24+ hours before rental: Full refund, no questions asked Within 1 hour of booking: Full refund, no questions asked Less than 24 hours before rental: 50% refund After rental starts or no-show: No refund Pro tip: Plan ahead, cancel early if needed.

Question 3

What happens if I have an accident?

Accepted Answer

Don't worry, our support team guides you through every step. Immediate roadside assistance Full insurance support

Question 4

What payment methods do you accept?

Accepted Answer

All major credit/debit cards Secure USD transactions

Question 5

Can someone else drive the car I booked?

Accepted Answer

Additional drivers are permitted, but each driver must be pre-authorized and added to the booking through the Upcar app. Every additional driver will need to complete a quick verification process to ensure everyone's safety and comply with our insurance requirements.

Question 6

What do I need to list my car on Upcar?

Accepted Answer

List your car on Upcar in a few easy steps: upload your car's details, set your availability, and start making money. You have complete control over your schedule, choosing when and how often your car is up for rent.

Question 7

What's the difference between a guest and a host?

Accepted Answer

Guest: Drives the car Host: Owns and lists the car Hosts earn money, guests pay to drive

Question 8

How much can I earn?

Accepted Answer

As a car host on Upcar, you can generate substantial passive income by renting out your car during times it would otherwise sit idle. Your earnings potential depends on factors like your car's type, local demand, and how frequently you make it available for booking.

Question 9

What are the cleaning and safety policies on Upcar?

Accepted Answer

Car hosts must keep their vehicles clean, sanitized, and well-maintained before each rental. Upcar recommends disinfecting high-touch areas and ensuring all safety checks are met for a smooth, secure ride.

Question 10

Do I need my own insurance?

Accepted Answer

Having personal insurance isn't required to list your car on Upcar, as we provide liability coverage for rentals. However, checking with your insurer is recommended to understand how your policy aligns with Upcar's protection.

Question 11

How do I contact customer support?

Accepted Answer

https://www.upcar.ai/help-center Phone: 707-706-4302 (Mon-Fri, 10 AM-5 PM) Email: support@upcar.ai (24-hour response) In-app messaging (Quick, hassle-free support)

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Available in Bay Area

Available in Bay Area

Hyundai Accent 2013

Honda Accord 2013

Ford Bronco Sport 2023

Mercedes GLB-Class 2020

GMC Hummer EV SUV 2024

Fiat 500 2015

Chevrolet Malibu 2023

Honda Civic 2016

Nissan Ariya MPV 2025

Mercedes GLK-Class 2015

Available in Los Angeles

Available in Los Angeles

Toyota Camry 2012

Ford Mustang 2024

Hyundai Elantra 2025

Kia Carnival 2026

Nissan Sentra 2017

Mercedes GLE-Class 2022

Porsche Taycan 2020

Lexus NX 2026

BMW 230i 2024

Kia Rio 2021

Available in Orlando

Available in Orlando

Cadillac ATS 2018

Jeep Cherokee 2019

Chrysler Pacifica 2022

Ford Maverick 2024

Kia K4 2025

Mazda CX-90 2024

Toyota Camry 2020

Nissan Versa 2015

Kia Carnival 2023

Hyundai Tucson 2017

Available in Houston

Available in Houston

Nissan Altima 2026

Nissan Sentra 2026

Volkswagen Atlas 2024

Hyundai Santa Fe 2026

Hyundai Santa Fe 2026

Mercedes A-Class 2020

Nissan Rogue 2025

Honda Civic 2026

Kia Sportage 2019

Hyundai Palisade 2026

Available in Las Vegas

Available in Las Vegas

Tesla Model Y 2024

Chevrolet Cruze 2014

Chevrolet Suburban 2020

Hyundai Tucson 2024

Mercedes C-Class 2014

Toyota Tacoma 2024

Chevrolet Cruze 2018

Dodge Charger 2023

Kia Sedona 2017

Volkswagen Taos 2024

Available in Miami

Available in Miami

Hyundai Tucson 2025

Toyota RAV4 2025

Chevrolet Suburban 2023

Jeep Grand Cherokee L 2024

Mercedes G-Class 2021

Volkswagen Taos 2024

Ford Mustang 2023

Toyota Corolla 2026

Mercedes G-Class 2025

Chrysler Pacifica 2025

Available in Fort Worth

Available in Fort Worth

Nissan Rogue 2025

Chevrolet Tahoe 2025

Chevrolet Equinox EV 2025

Chevrolet Colorado 2024